Privacy Policy
BCRepairTracking — operated by BC Solutions.
Effective date: July 20, 2026
Who we are
BCRepairTracking ("the Service") is a hosted web application operated by BC Solutions ("we," "us," "our") that helps a repair shop track its equipment, repair jobs, parts, vendors, and purchase orders. This Privacy Policy describes what information the Service handles, how QuickBooks Online data is used, and the choices you have. Unlike our desktop applications, BCRepairTracking runs on BC Solutions' servers and is used through a web browser, so the data you enter is stored server-side (see below).
Where your data lives
Because BCRepairTracking is a hosted web application, the business records your organization enters — equipment, repair jobs, parts, inventory, vendors, and purchase orders, along with any vendor or customer information mirrored from QuickBooks — are stored in BC Solutions' hosted database on our infrastructure provider (Railway). This data is used to operate the Service for your organization. We do not sell it, and we do not share it with third parties for marketing.
QuickBooks Online integration
BCRepairTracking can optionally connect to your QuickBooks Online account. This connection is entirely at your choice — the Service works fully without it — and you can disconnect at any time.
- Connecting. You connect through Intuit's official OAuth flow. You authorize the connection; we never see or ask for your QuickBooks (Intuit) password.
- What we read. When connected, BCRepairTracking reads data such as your vendors, customers, and purchase orders from QuickBooks Online, so it can mirror or reference that information inside the app and save you from re-entering it.
- What we write. BCRepairTracking writes to QuickBooks Online only when you explicitly initiate it — specifically, when you choose to push a finished purchase order or invoice into QuickBooks. It never creates, changes, or deletes anything in your QuickBooks account automatically or in the background.
- OAuth tokens. When you connect, Intuit issues an OAuth token. That token is stored encrypted at rest, server-side, on BC Solutions' own infrastructure. It is never exposed to your browser or to any third party, and it is used solely to make the QuickBooks API calls described above on your behalf.
- Use limited to the Service. QuickBooks data is used only to provide BCRepairTracking's features to your organization. It is never sold, rented, or shared for marketing, and it is not used for advertising.
Information the website records
When you use BCRepairTracking or visit bcsuperagents.com, our servers record standard web access logs (IP address, requested page, timestamp, browser type). These logs are retained for up to 90 days and used solely to operate and secure the Service. We do not use third-party analytics or advertising trackers on these pages.
Support correspondence
If you contact us at support@bcsuperagents.com, we retain the email thread for the purpose of providing support and improving the Service.
How we use your information
- To operate BCRepairTracking for your organization and store the records you enter
- To read from and, at your direction, write to your QuickBooks Online account as described above
- To provide customer support when you contact us
- To diagnose, secure, and resolve technical issues with the Service
We do not sell your personal information. We do not use your information for advertising. We do not share your information with third parties for marketing purposes.
Third parties who process information on our behalf
- Railway Corp. — server and database hosting for the Service, where your data and the encrypted QuickBooks token are stored. Privacy Policy.
- Intuit, Inc. — QuickBooks Online OAuth provider. When you choose to connect, you authorize BCRepairTracking to read and (at your direction) write your QuickBooks data via Intuit's API. Your relationship with Intuit is governed by Intuit's own privacy policy.
How long we keep your information
- Your organization's business records in the Service: retained for as long as your organization uses BCRepairTracking, and deleted on request after you stop using it, subject to applicable law.
- QuickBooks OAuth token: retained while you are connected; deleted when you disconnect QuickBooks or when your organization's use of the Service ends.
- Support correspondence: retained for 3 years after the last reply.
- Web access logs: 90 days.
Your rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you or your organization. To exercise any of these rights, email us at support@bcsuperagents.com and we will respond within 30 days.
You may revoke BCRepairTracking's access to your QuickBooks Online account at any time — either by disconnecting inside BCRepairTracking, or from within QuickBooks Online (Settings → Apps → Manage, then disconnect BCRepairTracking). Disconnecting deletes the stored OAuth token from our server and immediately ends the Service's access to your QuickBooks data.
Security
We use industry-standard security practices including encryption in transit (TLS/HTTPS) for all communication with the Service and with QuickBooks, encryption at rest for the stored OAuth token, and access controls on our infrastructure. No system is perfectly secure, however, and we cannot guarantee absolute security of your information.
Children's privacy
BCRepairTracking is intended for use by businesses and their personnel. We do not knowingly collect information from anyone under the age of 18. If we become aware that we have collected information from a child under 18, we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify your organization. Continued use of BCRepairTracking after a change constitutes acceptance of the revised policy.
Contact us
Questions or concerns about this Privacy Policy? Email support@bcsuperagents.com.
BC Solutions
Governed by the laws of the State of Georgia, United States